Resource Center Case Studies Redbus Media - UK
Redbus Media Group Case Study |
OverviewRedbus Media Group is a specialist "destination" out-of-home media owner, targeting consumers when they arrive at their destination rather than when they are on the move. The company was opening a new office and therefore required a new PBX. The customer was looking for something flexible enough to integrate with existing Nortel IP Phone 2004 handsets, and simple enough to implement in under one month.Customer RequirementsRedbus was not interested in a pure VoIP solution so they ordered a connection to British Telecom (BT – the UK Telco provider). They wanted 20 DDIs (Direct Dial Inward), so an ISDN30 (PRI) with 8 active channels was required.
Proposed SolutionPhones Correct proposed an Asterisk-based solution using the Xorcom XR2047, which provides one connection to ISDN30 (PRI) with British Telecom (BT).
ResultsPhones Correct utilized the customer’s 20 existing Nortel IP 2004 handsets. Doing all the necessary configurations to these phones, such as speed dials and pick up keys, took three days. It was very important to the client to be able to pick up a call to the main number on all the other phones if no one was able to take the call. It was also important for the sales team to have a distinctive ringing tone when incoming call comes to the main number. All the phones are configured to activate call forward to a mobile number at a function key. Another function key is configured to deactivate the call forward. ConclusionAs per Colin Goldstein of Redbus: “Phones Correct designed and installed our Xorcom phone system from scratch. They took time to understand our exact requirements and were always very flexible and accommodating in adjusting the system features to meet our requirements. We are very happy with the implementation and support, and would highly recommend Phones Correct for design and implementation of a Xorcom phone system.” “We considered a number of phone systems prior to selecting Xorcom. The flexibility of the Xorcom system was the decisive factor for us. It enabled us to use existing handsets, which saved us money, and could be configured and supported remotely. The system has been robust and reliable since installation.” About Redbus Media Group
About Phones-Correct
About VoIPon Solutions UK Ltd.
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| Last Updated ( Monday, 08 November 2010 ) | ||||||||||||||
Phones
Correct provide personal and expert Telecoms consultation services to
businesses throughout the UK. Whether you want a telephony system or
simply save on your telephony monthly costs we can offer you customized
and professional solution with excellent support.
Creating partnerships with key technology vendors like Xorcom, Snom and
Gamma Telecom means we deliver innovative, flexible, scalable but
reliable solutions to our clients.
For more information, visit 
VoIPon Solutions UK Ltd. distributes the world’s market-leading voice over IP equipment and services to businesses. Looking globally for inspiration, the company led the UK market into the Voice over IP space and is one of the most established companies in the region. By bringing best-of-breed equipment and standards of service to businesses both within the UK and abroad, and empowering its knowledgeable staff to build relationships with its customers, VoIPon helps businesses reduce the total cost of ownership of their telecom systems and devices. A division of Keison International, founded in 1986, VoIPon is a financially stable enterprise. More information on the company can be found at 
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