Training Opportunities

CompletePBX Basic Technical Training (Online / Free)

CompletePBX Certified EngineerThe goal of the course is to introduce the Xorcom product range and the basic capabilities of the current version of CompletePBX, as well as teach some of the fundamentals of Linux administration.

Detailed Information

  • The course is Web-based and requires no special equipment or prior technical knowledge.
  • Participants need to register for the course via this Web form.
  • After submission of the form, the participant will receive a link to the course syllabus. The syllabus contains links to a series of video recordings and supporting information that comprise the contents of the course.
  • After viewing the videos (roughly 3.5 hours in total) the participant is prompted to take a quiz.
  • After successful completion of the quiz, the participant will receive an official "Certificate of Proficiency" via e-mail, and an invitation to continue to the advanced training.  

Xorcom CompletePBX Dealer Certification - Advanced Technical Training

CompletePBX Certified Specialist Dealer LogoThe second level of technical proficiency for Xorcom systems is "Specialist". This course provides you with advanced knowledge to scope, install, and configure CompletePBX. It is offered in two formats: On-site and On-line. For both formats:

  1. the syllabus is identical.
  2. participants are trained via lectures and hands-on exercises.
  3. participants are tested via a practical exam at the end of the course.

Below is a comparison of the two formats:

On-Site Advanced Training

  • Held semi-annually over the course of 2 days in the United States
  • Led in real-time, in English, by two experienced engineers for immediate, individualized attention
  • Training equipment is provided for course use. Typically, participants work in pairs or threesomes.
  • Business/social networking opportunities

On-Line Advanced Training

  • Course materials are available 365 days a year, 24 hours a day (as long as there is an Internet connection).
  • Training interface is available in multiple languages (English, Spanish, French).
  • Each participant determines his/her own pace.
  • Participant needs to secure his/her own Xorcom training equipment: a Xorcom IP-PBX loaded with CompletePBX v. 4.5x.


1. Introduction and Product Overview
2. VoIP Readiness
3. Installation
4. Post Installation
5. SSH Tools & Tunneling
6. System Settings
7. DAHDI Configuration
8. Backup & Restore, Rapid Tunneling
9. Getting Started - Best Practices
10. Basic Programming I
11. UC Applications SIP
12. Basic Programming II
13. Basic Programming III
14. IP Phone Management
15. Final Assignment


After successful completion of the final assessment, the participant will receive an official  "Certificate of Proficiency" via e-mail.


  • We require all participants, for both the on-site and on-line courses, to pass the basic proficiency quiz that is supplied in the CompletePBX Basic Technical Training Online course (free of charge). Read more about the Basic course here.
  • A flash-enabled browser and Internet access (on-line course only)
  • Speakers or headphones connected to your computer (on-line course only)
  • Access to a Xorcom IP-PBX loaded with CompletePBX v. 4.5x (on-line course only)



Please contact for more information about these training options.

Last Updated ( Tuesday, 18 Aug 2015 )
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