CompletePBX Training Videos

This library of "how to" training videos provides hands-on introduction to the flexibility, robustness, and usability of the CompletePBX.

The CompletePBX (currently sold only in the U.S., Canada and the Caribbean) is a full-featured commercially-supported communications solution based on the Xorcom family of IP-PBX appliances. It provides an embedded operator panel, enhanced CDR and call center reporting, and a user-friendly GUI (Graphical User Interface) for easy set-up of the most commonly used extension features.

Flash Operator Panel v.2 for All Call Center Personnel

 Intro and Overview to CompletePBX Flash Operator Panel v.2

 In this short video, you will learn:

1. how to log-in to the operator panel
2. about the main panel view
3. about the available options

 Basic Call Handling in CompletePBX Flash Operator Panel v.2

This second part in the four-part series covers basic call handling, using the main toolbar.

 Extension Buttons in CompletePBX Flash Operator Panel v.2

This third part in the four-part series covers the extension buttons functionality.

 Conference and Park Functionality in CompletePBX Flash Operator Panel v.2

This final part in the four-part series covers the conference and park features. 

Flash Operator Panel v.2 for Call Center Supervisors

 Supervisor Action Bar and Voice Mail Options in the CompletePBX Flash Operator Panel v.2

This is the first video in this two-part series. It covers the supervisor action bar and voice mail options.

 Supervisor Menu, Call and Queue Options in the CompletePBX Flash Operator Panel v.2

This is the second video in this two-part series. It covers the supervisor menu, call and queue options.