MICROS-Fidelio certified PMS PBX bundle for hospitality, Complete Concierge, recognized as “Best of Open Source” at leading B-2-B Communications and Technology Trade Show in Los Angeles
Xorcom, a privately-held manufacturer of business telephony interfaces and appliances based on Asterisk open source software, announces today that its Complete Concierge™ solution for hospitality, comprised of the Xorcom Asterisk®-based PBX and MICROS Fidelio-certified PMS (Property Management System) interface, received the “Best of Show” award in the “Open Source” category at TMC’s ITEXPO West 2010 held earlier this month in Los Angeles, California.
Integrated PBX and PMS Improves Staff Efficiency and Guest Satisfaction
Complete Concierge by Xorcom is a cost-effective, brand-new alternative to traditional hotel and motel telephony systems. It leverages existing hotel infrastructure, such as cabling and analog phone sets, and has its own built-in call accounting software package with programmable rate tables. For properties that are already using a Property Management System, the Complete Concierge integrates seamlessly with the leading PMS packages, such as Micros Fidelio Opera (who certified the Complete Concierge interface as interoperable with their PMS in July 2009), Protel, Amadeus, Optima, Brilliant and Newhotel. On the other hand, for smaller properties that cannot justify the investment in a PMS package, Complete Concierge provides its own built-in PMS communications functionality as well. It also supports SIP phones.
“Xorcom’s Complete Concierge, based on the Asterisk open source telephony platform, is the most cost-effective hotel telephone system on the market,” claims Eran Gal, Xorcom CEO. “Hotels can now upgrade their telephone system to reap the benefits of open source telephony, without sacrificing PMS integration or hospitality-specific features.”
New Standards Set by TMC at ITEXPO
“ITEXPO in LA was the largest and most successful event we’ve ever produced, and this year’s Best-of-Show winners faced an even greater challenge differentiating themselves from a large and highly competitive field,” said Rich Tehrani, CEO and group editor-in-chief of TMC. “We’re proud to honor companies like Xorcom with a Best-of-Show Award, and we thank them for sharing their innovative solutions with our attendees.”
About the Best of Show Awards
The ITEXPO Best of Show Awards recognize innovative products and solutions that were featured in the Exhibit Hall during the event. This designation serves to highlight the technological achievement and creative product features that set these winners apart from the rest of the crowd. TMC’s editorial staff evaluated the pre-show nominations, and met with vendors to inspect and review the displayed products on the first day of the Expo. A full list of the winners is posted on TMC’s Web site at www.tmcnet.com.
Availability
Complete Concierge is being demonstrated in the Xorcom booth #316 at next week’s AstriCon conference and exhibition, being held in National Harbor, Maryland from Oct. 26-28. Complete Concierge is available for sale now from Xorcom's worldwide reseller channel. A price quote for a configuration matching specific requirements, and the location of a nearby reseller, can be obtained by completing this form.
