DID (Direct Inbound Dialing) in Queue Log
Special messages that contain DID information are sent now to the “queue_log”.
It is now possible to create reports based on DID in Call Center Statistics.
Changing “From” Email Address for System Notifications
It is now possible to define the “envelop From e-mail address” in the Origin field in ADMIN -> System Settings -> Email Settings.
When this field contains an email address (e.g., [email protected]) then this value will be used as the envelop From e-mail address. When the field contains a domain name (e.g., example.com) then this value will be used as the “origin” domain.
If the SMTP server accepts emails that are originated by its registered user then you have to define such user email address here (e.g., [email protected].) If the SMTP server just verifies the sender domain name then you can define a domain name that has valid MX DNS records defined (e.g., example.com.)
- FOP2 Switchboard does not update button name upon changes of corresponding extension name. Fixed.