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Anyone using CompletePBX on a call center environment?

IP PBX ForumCategory: QuestionsAnyone using CompletePBX on a call center environment?
Heron LealHeron Leal asked 2 years ago

Hello /all
Anyone using CompletePBX on a call center environment?
How many agents?
How many concurrent calls?
Are you satisfied about reports?
What are the most cool features that you enjoy?
What do you think that is missing?or could improve?
I know that there is some payed modules to improve the system. And I have no problem about it. I want to offer this for some of my customers but move from something that is already in place and works I need to be sure about it. Why moving? because it is way cheaper than Avaya, Cisco, Toshiba… call center.
Any suggestion or comment would be greatly appreciated.

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