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Options for phone side rejected calls

IP PBX ForumCategory: PBX Improvement RequestOptions for phone side rejected calls
Gary ClarkeGary Clarke asked 3 years ago

When you receive a incoming call to your desk phone most devices present a softkey to reject the call, this is ending up in the busy greeting of the voicemail, most clients don’t won’t to let the caller know they are there, a option in the gui would be nice so that we can direct the rejected calls to the unavailable greeting.

1 Answers
Eran GalEran Gal Staff answered 3 years ago

Thanks for the suggestion.
We will take it into account.
Meanwhile, a user that does not want to provide information about their presence can use the same recorded message (same sound file) for both unavailable and busy.