IVR Software (Interactive Voice Response) and Auto-Attendant Explained IVR Software (Interactive Voice Response), or auto-attendant in VoIP (Voice Over IP) Systems, can be as simple as a single menu (e.g. "press 1 for Sales, 2 for Technical Support or 3 to order...
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Multi-Branch Real Estate Company Saves Costs and Increases Productivity with Xorcom IP-PBX
To handle the incoming calls Shriram Properties wanted an efficient call routing system that would identify the caller and route the call to the appropriate sales team member's mobile phone. A dashboard was to be maintained in order to provide performance graphs and...
Recent IP PBX news & updates:
New CompletePBX Release – 5.2.27
In this release: Improved hospitality support, call center reporting, IP phone provisioning usability, security, APIs and Rapid Recovery backup and restore features, as well as bug fixes.
HSTN Joins the Xorcom Channel
HSTN has joined Xorcom’s global network of channel partners and will resell and support Xorcom’s Copmplete Concierge IP-PBX telephony system for hotels in Thailand.
New CompletePBX Release – 5.2.26
In this release: New PMS interface features for hotel phones systems, new queue management options, additional IP phone model to EPM, system improvements and bug fixes.