Enterprise-grade VoIP phone system solutions providing flexibility, modularity, and no per-user license fees.
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Auto-Update to Tenant on App Activation When activating a new app, the tenant CompletePBX instance automatically updates to the latest available version. This is done in order to ensure the best compatibility and user experience possible. In some cases, the tenant...
1.0.25 DID-Based Routing Now Supports "+" and Other Characters It is now possible to route numbers that are received from the SIP provider with the "+" prefix using DID Routing. All the following are now allowed in the configuration: "+._a-zA-Z"1.0.24 New Default...
CloudPhone Mobile Softphone Support in MT Manager The CloudPhone mobile softphone app for iOS and Android [link to page] was added to the MT Manager multi-tenant PBX Apps options: Setting the CloudPhone App to on for a tenant in the MT Manager interface will open the...
DID-Based Inbound Call routing It is now possible to route inbound calls based on the DID (dialed number). This feature can be used when working with a SIP provider that does not define the tenant Fully Qualified Domain Name (FQDN) in the SIP requests and, therefore,...
Improved Conference Calls Recording Conference call recording now records the conference call independently of the participants' channels. In previous versions setting Record to Yes in Conferences would result in recording the channels of the individual participants....
New Apps in MT Manager This version introduces the StatsExplorer App for call center statistics reporting with its extension - Wallboards, for real-time performance monitoring.Both apps are activated via the App dialogue.The Wallboards app can only be activated on...
Note: This update contains DAHDI drivers updates that require additional steps to be taken during the upgrade. Please read through before performing the update. The DAHDI update is not relevant for pure VoIP systems. FXS Hotline It is now possible to set up a hotline...
Random Caller ID for Outbound Calls (Call Center) It is now possible to randomize the caller ID of outbound calls. This is usefull for outbound call centers and other services that want to avoid being blocked or ignored. To set this feature: Prepare a list of caller...
Bug FixesIt was not possible to set PM time in System Settings. Fixed. Now a 24-hour clock is available in the widget.It was not possible to add certain patterns in Dialing Restriction Rules (PBX -> Class of Service - Dialing Restriction Rules). Fixed.In certain...
Supervision Switchboard Support Supervision Switchboard is now supported in CompletePBX under MT Manager multi-tenant PBX platform. When installed, the Supervision Switchboard will appear in the administration and user-portal menus. Single-sign-on - using Application...
Supervision Switchboard Available for PBX Tenants Supervision Switchboard now available for PBX tenants as a App (Edit Tenant -> Apps) Once activating and saving, the tenant will update and install the Supervision Switchboard. This will be indicated by an icon in...
Improvements It is now possible to change the range of RTP ports. This is configured in Settings -> PBX Settings -> System General -> General -> RTP Settings You can now set the system to include SIP DIVERSION header field in the INVITE request, which is...
Bulk-Upgrade of Tenant PBX Bulk software upgrade for Tenant PBXs is now available via the MT Manager GUI. To upgrade one or more systems select the systems using the checkbox and then click the Upgrade icon. Cancel Pending Actions on Tenant PBXs When performing an...
SIP Trunk Compatibility Improvements It is now possible to use the IP ports to authenticate the tenant, in addition to the previously available options of IP address and fully-qualified domain name (FQDN). Improvements in topology hiding in SIP messaging (security) ...
Improvements Queue failover destination can no longer be set to itself (to the same queue) when "join empty" is disabled, so that the PBX administrator will not accidentally create a setting that causes an infinite loop. User profile can no longer be deleted when...
Security Improvements Web access whitelist for the MT Manager administration It is now possible to define a whitelist of IP addresses. Web access to the MT Manager will only be allowed from those IP addresses. All other addresses will be blocked. Leaving the...
Vtech IP Phones - New Models Supported New Vtech IP phone models added to Endpoint Manager: Vtech VCS754 - Conference room IP phone Vtech VCS752 - Conference room IP phone Vtech CTM-S341 - Hospitality IP phone Grandstream IP Phones - New Models Supported New...
Bulk ActionsThis update introduces Bulk Actions to the MT Manager.Using Bulk Actions you can select to apply an action on more than one tenants.When selecting one or more tenants, the top bar will show available actions to perform on the selected tenants.The currently...
Drop Unrecognized calls This new feature allows the PBX to drop calls made to unrecognized DIDs, without answering the call and playing a message. This was the sender can know the call failed. There is no change in the default CompletePBX behavior, but this behavior...
Strong Password Enforcement A strong password enforcement policy is now applied to all MT Manager login passwords (admin & reseller). When entering a password the user now gets a colored bar at the bottom of the field indicating the password strength (red - weak,...
PBX Portal Users Setup Automation and Self Management Automated sending of login credentials to new portal users: In order to streamline the setup of new users, the system now allows automatic sending of PBX User Portal credentials directly to the user upon setup....
Fixed a problem that caused the PBX to consider a hot desking extension as an available queue agent even when all extension's devices are logged off Firewall configuration is applied much faster. The current IP connection...
Improvements New Phonebook Directory Module A new Phonebook Directory module is now available (PBX -> Tools -> Phonebook). The module manages phonebooks that can be retrieved by IP phones: Automatically generates PBX extensions phonebook It is possible to...
PBX Task Manager A new Task Manager was added to CompletePBX 5 phone system management (Admin -> System Settings -> Task Manager). The task manager controls the running of predefined tasks, either add-hock, scheduled or recurring. Each task is a script that...
Call Details Reports - CDR Improvements We added functionality to CDR call details reports (Reports -> CDR Reports): New CDR filters - It is now possible to create filters with new criteria including Call Type, From (src), PIN Code and To (dst): Call...
Improvements Cloud Call Recording Cloud call recording now available on CompletePBX. When activating the service CompletePBX uploads the recorded calls to the Xorcom Cloud call recording server, encrypted and secured. The recorded calls are managed by permissions...
Improvements Voicemail support in Queue and Ring Group Queues and ring groups no longer skip voicemail in the Last Destination. When a call is not answered by an agent and the caller is routed to the Last Destination, now the caller will reach voicemail (if...
Improvements SIP Plug-and-Play (SIP PnP) SIP Plug-and-Play allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user's side. The phone and PBX have to be on the same network in...
Improvements PBX Features Opus codec added. It is now possible to define Opus codec for devices and trunks. One digit dialing - it is now possible to configure Speed Dial and Custom Applications of one digit. This is useful for implementations like “dial 0 for...
Fixed Issues & Improvements Status of the outbound fax was shown as "Sending" even when the fax has been successfully sent. Fixed. DAHDI configuration script (ddetect) generated E1, T1 and BRI lines for the 'free running' clock synchronization...
New features Account code is no longer limited to numbers only. Now account code may use letters and spaces as well as digits. Voicemail – it is now possible to set the maximum number of messages per folder Fixed issues Hot desking in some cases pickup did not work...
(Full details below the video) 'About' pop-up window in the user menu now shows the CompletePBX version number Web interface language can now be changed directly from the user menu Endpoint Manager: It is now possible to search for a device in the Device...