When a new IP-PBX was installed a few years ago at Stewart’s Auto Sales (SAS) in Kingston, Jamaica, a number of usability and voice quality issues arose. The Company management realized that these problems were having a negative impact on productivity, were...
When the power supply of the old PABX failed three times within a single month, and only a few untested and pre-used spare parts could be sourced from a dusty old warehouse at an unjustifiable cost, it was time for this boutique hotel to seriously consider upgrading...
Senior care facilities are often characterized by multiple campuses with large numbers of extensions. Los Nogales in Spain is no exception. According to Oscar Berlanga, CEO – Los Nogales: The end result of the project has been overwhelmingly positive, in addition to...
U.K. -based telephony professionals Cyber-Cottage.co.uk installed Xorcom IP-PBX appliances for a multinational customer with offices in London, Tokyo and Sydney. For the International offices Xorcom systems were chosen as they provide a full turnkey system that can be...
To handle the incoming calls Shriram Properties wanted an efficient call routing system that would identify the caller and route the call to the appropriate sales team member's mobile phone. A dashboard was to be maintained in order to provide performance graphs and...
The Bucharest Stock Exchange (BVB), located in Bucharest, Romania, decided to migrate from a classic analog telephony solution to a new, VoIP-based infrastructure. The analog system was end of life and organization decided to select instead a VoIP solution that allows...
Reed Midem organises high quality international professional Television, Music and Property markets worldwide. When they decided to move offices they contacted Xorcom authorized reseller Phones Correct to select, design and implement a new phone system. It took the...
Chabot Space & Science Center is a non-profit in Oakland, California. The aging NEC PBX’s voicemail processor had begun to fail. During research for replacement voicemail systems, the customer discovered that he could buy an entirely new telephone...
RUAT is an institution that needs to maintain constant communication with the local governments to provide timely and effective support to Bolivian citizens. Consequently, one of the main concerns is to have the necessary number of telephone lines to meet claims at...
SAPP Emergencia Móvil, an ambulance service with 15 locations throughout Uruguay, wanted to: improve inter-office communication lower costs improve customer service use human resources more efficiently unify all company telephone numbers into one interface with...
In this release: Improved hospitality support, call center reporting, IP phone provisioning usability, security, APIs and Rapid Recovery backup and restore features, as well as bug fixes.
HSTN has joined Xorcom’s global network of channel partners and will resell and support Xorcom’s Copmplete Concierge IP-PBX telephony system for hotels in Thailand.
In this release: New PMS interface features for hotel phones systems, new queue management options, additional IP phone model to EPM, system improvements and bug fixes.
