Following the COVID-19 outbreak, the Israeli Ministry of Health required an immediate deployment of an 800-seat call center to answer all COVID-19 related calls from the public. The call center had to be deployed in a matter of days and serve up to 3,000 concurrent...
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Softphone App for Xorcom PBX Product Line
Xorcom announced the availability of the Xorcom CloudPhone softphone app for iOS and Android phones. The Xorcom CloudPhone softphone app is fully integrated with the CompletePBX product range, from PBX appliances to PBX virtual machines and Multi-Tenant PBX...
CompletePBX VNF Configuration with Cloud-init
CompletePBX VM/VNF now supports provisioning using the cloud-init service. In such setup, cloud-init is responsible for the individual instance initial setup, based on the specific service provider requirements, determining things such as disk space, licensing, etc....
New Firmware for Xorcom UC Series IP Phones
New firmware versions are available for the Xorcom UC series IP phones, including bug fixes and improvements. The latest firmware is available for download here: UC902: http://updates.xorcom.com/ipphones/UC902/fw900M.rom...
Supervision Switchboard for PBX Tenants
Supervision Switchboard is now available for MT Manager multi-tenant PBX platform (starting MT Manager version 1.0.19).The Supervision Switchboard allows real-time monitoring of calls, agents, queues, parked calls and more, as well as conference call management,...
Xorcom Appliances Go SSD
Starting the month of April 2019 all Xorcom CompletePBX appliances of series CXR2000 and up are going to be equipped with SSD (Solid State Drives) rather than the currently-used enterprise-grade HDD. The change will significantly increase read and write speed, which...
Multi-Tenant PBX – presentation & training
Xorcom officially announces its new multi-tenant PBX platform the Xorcom MT Manager. The MT Manager multi-tenant PBX allows hosted service providers to set us a cloud-based multi-tenant PBX system based on CompletePBX management system. During the two-day...
Xorcom Scores Highest in PBX Customer Satisfaction
"Xorcom scored highest in four of 10 customer satisfaction measurements" in an Eastern Management Group research titled "Premises and Hosted PBX Customer Satisfaction Report", and reached the top overhaul position for customer satisfaction. The study looked into...
Xorcom to Participate in IT Expo 2019
Xorcom will be located in booth #413 at the expo, Jan 30 - Feb 1.All Xorcom guests are eligible to:FREE access to the Keynotes & General Sessions in Floridian BallroomFREE workshopsFREE networking receptionsFREE unlimited Expo Hall access
New Line of IP Phones
Xorcom announces a new line of IP phones available 2019. The new line includes four models and a new color expansion unit. The new line includes: two color phones: IP Phone UC924, IP Phone UC926 with an option to connect up to 6 UC46 expansion units. UC921G - 1GB...
Recent IP PBX news & updates:
New CompletePBX Release – 5.2.25
In this release: API and usability improvements, system improvements, and bug fixes.
Xorcom Approved as a Global Vendor for Marriott International
Xorcom, a leading provider of innovative business communication solutions, is pleased to announce that it has signed an agreement with Marriott International, the world-renowned hotel chain, to become an approved vendor for Marriott brands. By becoming an approved vendor for Marriott, Xorcom joins an exclusive network of trusted suppliers recognized for their excellence and dedication to quality. This recognition further validates Xorcom’s position as a leading provider of communication solutions in the global hospitality sector.
CloudPhone 1.0.24 – IP Phone App Software Updates
iOS Updated DFKS support Fixed audio quality issue when using the g722 codec Fixed issue where speaker staying enabled for incoming calls Fixed issue with missing quickdials Improved auto-answer form in settings Improved the behavior of the history removal feature...