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Tips for North American Business Phone System Dealers If you are a Xorcom dealer in North America you have probably come across customers that have been presented with an attractive "no cash for phones" option by large public companies such as 8x8 and Vonage. Well,...
The professionalism of Xorcom partners is a big part of our success, as evidenced by the glowing testimonial below about one of Xorcom's veteran master distributors: I have worked with David [Duffett - of Telespeak] many times over the last few years, resolving...
When a new IP-PBX was installed a few years ago at Stewart’s Auto Sales (SAS) in Kingston, Jamaica, a number of usability and voice quality issues arose. The Company management realized that these problems were having a negative impact on productivity, were...
When the power supply of the old PABX failed three times within a single month, and only a few untested and pre-used spare parts could be sourced from a dusty old warehouse at an unjustifiable cost, it was time for this boutique hotel to seriously consider upgrading...
Senior care facilities are often characterized by multiple campuses with large numbers of extensions. Los Nogales in Spain is no exception. According to Oscar Berlanga, CEO – Los Nogales: The end result of the project has been overwhelmingly positive, in addition to...
U.K. -based telephony professionals Cyber-Cottage.co.uk installed Xorcom IP-PBX appliances for a multinational customer with offices in London, Tokyo and Sydney. For the International offices Xorcom systems were chosen as they provide a full turnkey system that can be...
To handle the incoming calls Shriram Properties wanted an efficient call routing system that would identify the caller and route the call to the appropriate sales team member's mobile phone. A dashboard was to be maintained in order to provide performance graphs and...
The Bucharest Stock Exchange (BVB), located in Bucharest, Romania, decided to migrate from a classic analog telephony solution to a new, VoIP-based infrastructure. The analog system was end of life and organization decided to select instead a VoIP solution that allows...
Grand Crowne Resorts is located in three states with multiple business sites. Over three years ago their IT department started looking for a replacement telephone system for the existing Nortel PBX, due mainly to the fact that every time they wanted to add and/or...
Hardware & Lumber (H&L) is the leading retailer and wholesaler of building materials, home improvement supplies, household items and agricultural products in Jamaica. H&L has an island-wide branch network in addition to the head office. The company’s...
Reed Midem organises high quality international professional Television, Music and Property markets worldwide. When they decided to move offices they contacted Xorcom authorized reseller Phones Correct to select, design and implement a new phone system. It took the...
When an expert in the field selects a product or service you can be sure they have done their homework. Such is the case with Correct Group, an IT Support company located in the United Kingdom. When the time came to exchange their existing analogue-based Panasonic...
Chabot Space & Science Center is a non-profit in Oakland, California. The aging NEC PBX’s voicemail processor had begun to fail. During research for replacement voicemail systems, the customer discovered that he could buy an entirely new telephone...
We were very impressed with the many advanced telephone features of the Xorcom PBX, as well as its high stability, quick installation and implementation, and easy expansion possibilities." – Mr. Hoan, Deputy Chief Office Manager - MOHA The Ministry of Home...
Deacon Search is an independent boutique search and selection consultancy specializing in senior legal appointments. Staff is comprised of 12 users (3 of whom are remote workers). The company’s requirement was for a flexible phone system at an affordable price, to be...
Airbridge International Agencies, Ltd. (AIA), the leading international service provider in cargo management, has employees in four geographical locations. They required a flexible telephony solution at an affordable price, to be implemented within short period of...
RUAT is an institution that needs to maintain constant communication with the local governments to provide timely and effective support to Bolivian citizens. Consequently, one of the main concerns is to have the necessary number of telephone lines to meet claims at...
SAPP Emergencia Móvil, an ambulance service with 15 locations throughout Uruguay, wanted to: improve inter-office communication lower costs improve customer service use human resources more efficiently unify all company telephone numbers into one interface with...
So states Gary McLaughlin, President of Huntington Foam. This follows an unsuccessful attempt to connect a Mexico-based branch with their four existing PBX in various US locations supplied by a different manufacturer. Certified Xorcom reseller Rob Welts at Unified...
COMICON, an independent research company located in Kazakhstan, was eager to reduce the cost of their main activity -- telephone surveys. They wanted to preserve 12 existing analog lines while implementing a SIP-telephony and digital stream E1 connection. “The Xorcom...
Redbus Media Group was opening a new office and therefore required a new PBX. The customer wanted something flexible enough to integrate with existing Nortel IP Phone 2004 handsets, and simple enough to implement in under one month. They turned to Xorcom certified...
Pounamu Apartments in New Zealand were looking to find a reliable system to convert direct lines to their rental units, integrate with front desk management system, and reduce telephony costs. Their telephony consultant suggested implementing an Asterisk-based system...
A transitional approach is always preferable to a forklift approach, as far as the customer is concerned. So, certified Xorcom reseller Replentec, based in Ireland, proposed to their long-standing customer Cavanagh Isdell & Co a move to VoIP that would replace...
It turns out that the PSTN lines in Uruguay have a particular ring cadence that is difficult for Asterisk to detect correctly. As a result, Xorcom reseller Giuffra y Asociados' integration team suffered major setbacks during the implementation of a Xorcom XR2000...
The customer, a recruitment agency located in London, requested a flexible telephony solution at an affordable price for their new branch office. The main concern was the ability to record calls on demand and monitor active calls. Impressions of the customer, Wesley...
We recently came across an interesting blog post from one of our channel partners (José Miguel Parrella Romero, CTO at Onuva). In the detailed article, José Miguel describes the advantages of using Xorcom Astribank USB-connected telephony interfaces over PCI cards and...
“Since we were unfamiliar with Asterisk, we expected that the installation, implementation and testing cycle would take a few weeks, but in reality, since Xorcom configuration was so intuitive, our phone system was shut down for only a few hours.” - Bruno K., Cirrus...
FTS, a billing software company with several international branch locations, wanted to move from a traditional PBX shared among many companies to their own VoIP-enabled system. The main challenge was to have a seamless transition to the new PBX with minimal downtime....
“The capital cost of implementing the proposed solution [from Xorcom] was half the price of purchasing a traditional solution yet by using IP telephony all the functionality is still provided. While the cost savings are impressive, what is really great about this...
