IP Phones supported by CompletePBX IP PBX:
Cloudphone
CompletePBX supports Cloudphone softphone for
iOS & Android
IP PBX Call Features:
Auto-Redial / Camp on
Boss/Secretary + Whitelist
Call back
Call forward (busy, no answer, unconditional)
Call parking
Call pickup
Call Transfer (blind, attended)
DISA (Direct Inward System Access)
DND (Do Not Disturb)
Find me / Follow me
Caller ID
- Customization (incoming/outgoing)
- Display
- Lookup
- Blocking
- Routing
- Screening
- On Call Waiting
- Override caller ID
- Use original caller ID on forward
CDR (Call Details Record)
Corporate phone books
Direct Inward Dial Numbers (DIDs)
Inbound/Outbound fax support
Line status indication (BLF)
Message Waiting Indicator (MWI)
Paging & Intercom
Short-code dialing
Speed Dial
User-friendly Web interface
Video calls
Voicemail
Voicemail-to-email
Voicemail broadcast
Wake-up Calls / Reminders
Personal recording / notes
Direct trunk to trunk connection
One digit dialing
IP PBX Security Features:
Built-in firewall
Call encryption (SIP TLS, sRTP)
GUI warnings for potentially unsafe setup
IP specific black-list and white-list (devices and trunks)
Intrusion detection and blocking
Limiting or blocking of outbound calls
Notifications
Password strength indicator
PIN-protected outbound calls
User permission management
Secure password auto-generation
Secure password indication
Time-based restrictions
Weak password report
Call Center Features:
Barge
Call monitoring
Call queues
Call recording
Cloud Call Recording
Caller Name Lookup
CDR (Call Details Record)
Click-to-call
Chat
Customer account codes
Hot-desking
Hunting groups
Instant messaging/chat*
IVR / Auto-attendants
Listen to agent
Pick-up groups
Presence (agent status)
Queue priorities
Ring group strategies
Reporting
Time-based routing
Visual IVR
Visual switchboard
Visual queues
Whisper to agent
Phone System Administration Features:
Announcements
Backup & Restore
Blacklist
CLI Access (via GUI)
CDR
- CDR in GUI
- CDR Filters
- CDR PDF Export
- Rich CDR Export (csv)
Cloud call recording
Custom Device
Disaster Recovery
Dashboard
IP phone provisioning
- Auto detection of PBX
- Mobile app to register IP phones
Email notifications
Extensions status management
Feature codes management
Global search
High-availability (TwinStar)
Hotel PMS integration (Complete Concierge)
Import & Export extensions
Import and Export Speed Dialing
Intra-company routes/trunks
Language support
Log file viewer
Music on hold
Network settings tool
Night modes
Notifications
PBX status reports
Pickup groups
Pre-defined user roles
Remote administration
Scheduled backup
Storage monitoring
System-wide speed dial
Task manager (scheduler)
Time Conditions
User-friendly Web interface
User PIN code
VMware compatible
Hyper-V compatible
Global parameters customization
Unified Communications:
Audio conferencing
Call recordings access
Corporate phone book
Fax-to-email
Fax from web
Instant messaging / chat
One number reach
Mobile phone integration
Multiple devices per user
Switchboard
Personal call log
Personal extension settings
Personal IVR
Shared voicemail (+BLF)
Voicemail to e-mail
Voicemail remote access
Visual voicemail
User portal: access to voicemail, fax, and recordings
IP PBX Costs Saving Features:
Built-in expansion options:
- extensions
- voicemail boxes
- hunt groups
- call center groups
- auto attendants (IVRs)
Class of service
DUNDI (Peer Lookup)
Least Cost Routing
Remote extensions
Shared voice/fax line
Voice conference bridges
Supported Telephony Interfaces:
SIP phones & devices
Softphones, smartphones, tablets
TDM/SIP/IAX trunks
TDM-VoIP gateway
E1 R2
T1 PRI
Supported voice codecs (free & unlimited):
Opus
g.729
g.722
g.723
g.726
g.726aal2
adpcm
alaw
ulaw
GSM
h.261
h.263
h.263p
h.264
ilbc
lpc10
slin
speex