Real-time web operator consoleGet a real-time view of the system and users, see who is on a call and who is free, let agents report availability and pause themselves, add callers to conference calls, drag-and-drop calls to voicemail or mobile, use phonebooks or manual...
In this release: Improved hospitality support, call center reporting, IP phone provisioning usability, security, APIs and Rapid Recovery backup and restore features, as well as bug fixes.
HSTN has joined Xorcom’s global network of channel partners and will resell and support Xorcom’s Copmplete Concierge IP-PBX telephony system for hotels in Thailand.
In this release: New PMS interface features for hotel phones systems, new queue management options, additional IP phone model to EPM, system improvements and bug fixes.
