BLF does not stop blinking when deleting voicemail

Feb 13, 2019

IP PBX Forum › Category: Bug Report › BLF does not stop blinking when deleting voicemail
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Andres Lavariegaandres lavariega asked 5 years ago
good afternoon! I send a cordial greeting.

I have a blue model with voice mailboxes configured in all my extensions.

When I leave a voice mailbox, notifications from the phones on the BLF flash correctly.

At the moment of deleting the mailbox, the BLF does not stop blinking by itself.

I have seen that when I reload the asterisk, the voice mailbox stops blinking.

already probe with 2 different SIP IP phones.
Huawei
Grandstream

I would really appreciate it if anyone knew what it could be

5 Answers
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Eyal OrenEyal Oren Staff answered 5 years ago
Hi Andres

Which cpbx version are you running? which BLF have you set?

Andres Lavariegaandres lavariega
replied 5 years ago

the version is 5.0.63
Sorry! I got confused.
It is not the BLF that does not disappear, it is the voice mailbox indicator LED.

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Andres Lavariegaandres lavariega answered 5 years ago
the version is 5.0.63
Sorry! I got confused.
It is not the BLF that does not disappear, it is the voice mailbox indicator LED.
Larry NeblettLarry Neblett
replied 5 years ago

It sounded like you have more than one account set. If so, then pickup the handset and one at a time, press a line/account key for each account and see if any present a stutter tone for a couple of seconds before getting a steady dial tone. If so, then that account still thinks it has pending voice mail(s).

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Andres Lavariegaandres lavariega answered 5 years ago
I have only one account
When listening to the voicemail menu, it tells me that there are no voice mailboxes anymore. however the indicator of the phones do not allow to turn on and off, until I do a reload to the asterisk .

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Andres Lavariegaandres lavariega answered 5 years ago
Note that this happens in mailboxes that have not yet changed the password after dialing * 97.

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Andres Lavariegaandres lavariega answered 5 years ago
in the versión 5.0.64 the fix its was corrected.

– Message Waiting Indicator (MWI) polling did not always work properly. Fixed (Asterisk 13.25.0)