Supervision SwitchboardReal-time web operator console
Real-time web operator console
Get a real-time view of the system and users, see who is on a call and who is free, let agents report availability and pause themselves, add callers to conference calls, drag-and-drop calls to voicemail or mobile, use phonebooks or manual dialing to initiate calls, see personal call log and many more advanced features are provided with the advanced Supervision Switchboard.
This tool significantly enhances the capabilities of call center agents, supervisors and managers to control their call center or PBX power users at any given time.
License type: Switchboard Users Developed by: IP-Connect