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Auto-Update to Tenant on App Activation When activating a new app, the tenant CompletePBX instance automatically updates to the latest available version. This is done in order to ensure the best compatibility and user experience possible. In some cases, the tenant...
1.0.25 DID-Based Routing Now Supports "+" and Other Characters It is now possible to route numbers that are received from the SIP provider with the "+" prefix using DID Routing. All the following are now allowed in the configuration: "+._a-zA-Z"1.0.24 New Default...
CloudPhone Mobile Softphone Support in MT Manager The CloudPhone mobile softphone app for iOS and Android [link to page] was added to the MT Manager multi-tenant PBX Apps options: Setting the CloudPhone App to on for a tenant in the MT Manager interface will open the...
Mobile softphone app.Xorcom softphone mobile app CloudPhone provides full mobility for users working with the CompletePBX IP PBX communication system. Use your extension on your mobile phone, use your mobile phone contacts, set do-not-disturb schedules, transfer...
DID-Based Inbound Call routing It is now possible to route inbound calls based on the DID (dialed number). This feature can be used when working with a SIP provider that does not define the tenant Fully Qualified Domain Name (FQDN) in the SIP requests and, therefore,...
Hotel PMS interface The Complete Concierge hotel PMS interface app integrates the CompletePBX phone system with a wide range of PMS systems, allowing the seamless flow of information and correct behavior between the PMS and PBX. Complete Concierge hotel PMS interface...
Real-time web operator console Get a real-time view of the system and users, see who is on a call and who is free, let agents report availability and pause themselves, add callers to conference calls, drag-and-drop calls to voicemail or mobile, use phonebooks or...
Real-time performance display Get real-time performance information for call center agents. Set up customized wallboards and dashboards using an easy-to-use interface. Monitor SLA, free agents, callers in queue, agent status, system load and many more parameters with...
Call statistics reportsMake the most out of your call center by StatsExplorer granular call center performance reports. Slice the information using different segmentations, create customized reports and gain control of the call center performance.License type: Queue...
Xorcom CompletePBX phone systems support a range of Apps to enhance the system and provide solutions for specific use cases. Whether you are using a Xorcom PBX appliance, virtual PBX machine or a PBX tenant on a multi-tenant phone system, Xorcom CompletePBX apps can...
New Apps in MT Manager This version introduces the StatsExplorer App for call center statistics reporting with its extension - Wallboards, for real-time performance monitoring.Both apps are activated via the App dialogue.The Wallboards app can only be activated on...
Supervision Switchboard Available for PBX Tenants Supervision Switchboard now available for PBX tenants as a App (Edit Tenant -> Apps) Once activating and saving, the tenant will update and install the Supervision Switchboard. This will be indicated by an icon in...
Bulk-Upgrade of Tenant PBX Bulk software upgrade for Tenant PBXs is now available via the MT Manager GUI. To upgrade one or more systems select the systems using the checkbox and then click the Upgrade icon. Cancel Pending Actions on Tenant PBXs When performing an...
SIP Trunk Compatibility Improvements It is now possible to use the IP ports to authenticate the tenant, in addition to the previously available options of IP address and fully-qualified domain name (FQDN). Improvements in topology hiding in SIP messaging (security) ...
Security Improvements Web access whitelist for the MT Manager administration It is now possible to define a whitelist of IP addresses. Web access to the MT Manager will only be allowed from those IP addresses. All other addresses will be blocked. Leaving the...
Tenant Management Create/delete tenant Stop/start tenant Set tenant resource limits Set tenant whitelists for Web, AMI and SSH Search tenant by name, reseller, hostname and attributes Assign/change/remove reseller from tenant Bulk actions for tenant Reseller...