How can I transfer the caller id when I forward a line to an external number?

Jun 1, 2022

IP PBX Forum › Category: PBX How To › How can I transfer the caller id when I forward a line to an external number?
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Nataly asked 2 years ago
How can I transfer the caller id when I forward a line to an external number? I get the caller id, but when I forward the line to an external number, I get the DID of my line in the PBX and not the one of the originator.
1 Answers
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Eyal OrenEyal Oren Staff answered 2 years ago
Hi
 
On the trunk module there is an option to enable ‘Use incoming CID’, when enabling it, CPBX5 will send the original CID to the forwarded calls