IP PBX ForumCategory: PBX How ToWhat are the features of inbound/outbound call center software for a contact center?
Matt ParkerMatt Parker asked 6 years ago

Today in this competitive world, it is really a daunting task to run a busy inbound call center. Sometimes it becomes even impossible to run a successful inbound contact center without right inbound call center software features.

1 Answers
Eran GalEran Gal Staff answered 6 years ago
Hi Matt,
Xorcom CompletePBX offers many inbound call-center tools, such as simple IVR and Queue management, call recordings, cloud call recordings with quality assurance options, mobile phone integration and statistical tools for reporting and real time.