Xorcom Call Center PBX will help you optimize the time and skills of your staff and provide better customer experience without breaking your budget.
Enjoy smart queue management, unlimited IVRs, advanced reporting tools, real-time monitoring and training capabilities of Call Center Phone System.
RADIUS (Remote Authentication Dial-In User Service) authentication is relevant for enhancing security and centralized management of user credentials in VoIP systems like CPBX5.
The Phonebook module in CPBX 5 allows you to manage phonebooks that can be retrieved by IP phones. Additionally, you can create custom phonebooks by importing CSV files tailored to specific phone brands.
Xorcom Call Center PBX will help you optimize the time and skills of your staff and provide better customer experience without breaking your budget.
Enjoy smart queue management, unlimited IVRs, advanced reporting tools, real-time monitoring and training capabilities of Call Center Phone System.
CompletePBX Call Center PBX (Private Branch Exchange) Xorcom CompletePBX Call Center PBX will help you optimize the time and skills of your staff and provide better customer experience without breaking your budget. Enjoy smart queue management, unlimited IVRs,...
IVR Software (Interactive Voice Response) and Auto-Attendant Explained IVR Software (Interactive Voice Response), or auto-attendant in VoIP (Voice Over IP) Systems, can be as simple as a single menu (e.g. "press 1 for Sales, 2 for Technical Support or 3 to order...
Read the full article about IVR & Auto-Attendant in VoIP Systems here. What is Interactive Voice Response (IVR), how to make effective use of it, and how to define an IVR in CompletePBX 5 virtual PBX. Software PBX training video - Interactive Voice Response (IVR)...
In this release:
Newer asterisk version, cloud recording security update, added option for saving backups externally, as well as bug fixes.
Earlier this year, NEC has announced the end of life (EOL) for their on-premise PBX systems, including models like the UNIVERGE SV8100, SV8300, and SV9100. These systems have been widely used in various industries, including hospitality, but their lifecycle is coming to an end.
In this release
User interface enhancements, Debian 12 images for new devices and XRR, new methods on API, and multiple bug fixes.
