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We are happy to announce the new CloudPhone Desktop softphone for Mac and Windows systems. The CloudPhone Desktop allows seamless communications anywhere, managed by CompletePBX. Employees can enjoy full mobility and improve efficiency using their laptop/desktop as...
Panasonic has made the strategic decision to discontinue the “Panasonic Business Communication” business (Panasonic PBX telephone systems, SIP telephone systems, and Scanner categories) in a time frame of two years from official announcement (02.12.2020). For...
Montreal, Quebec and Cookeville, Tennessee, 15.12. 2020 – Xorcom, a telephony & voice communication solutions provider for IP PBX (Private Branch Exchange), hotel phone systems, virtual PBX systems, and multi-tenant PBX announce today that it has completed...
Following the COVID-19 outbreak, the Israeli Ministry of Health required an immediate deployment of an 800-seat call center to answer all COVID-19 related calls from the public. The call center had to be deployed in a matter of days and serve up to 3,000 concurrent...
CompletePBX Call Center PBX (Private Branch Exchange) Xorcom CompletePBX Call Center PBX will help you optimize the time and skills of your staff and provide better customer experience without breaking your budget. Enjoy smart queue management, unlimited IVRs,...
Xorcom announced the availability of the Xorcom CloudPhone softphone app for iOS and Android phones. The Xorcom CloudPhone softphone app is fully integrated with the CompletePBX product range, from PBX appliances to PBX virtual machines and Multi-Tenant PBX...
CompletePBX VM/VNF now supports provisioning using the cloud-init service. In such setup, cloud-init is responsible for the individual instance initial setup, based on the specific service provider requirements, determining things such as disk space, licensing, etc....
New firmware versions are available for the Xorcom UC series IP phones, including bug fixes and improvements. The latest firmware is available for download here: UC902: http://updates.xorcom.com/ipphones/UC902/fw900M.rom...
Supervision Switchboard is now available for MT Manager multi-tenant PBX platform (starting MT Manager version 1.0.19).The Supervision Switchboard allows real-time monitoring of calls, agents, queues, parked calls and more, as well as conference call management,...
Starting the month of April 2019 all Xorcom CompletePBX appliances of series CXR2000 and up are going to be equipped with SSD (Solid State Drives) rather than the currently-used enterprise-grade HDD. The change will significantly increase read and write speed, which...
Xorcom officially announces its new multi-tenant PBX platform the Xorcom MT Manager. The MT Manager multi-tenant PBX allows hosted service providers to set us a cloud-based multi-tenant PBX system based on CompletePBX management system. During the two-day...
"Xorcom scored highest in four of 10 customer satisfaction measurements" in an Eastern Management Group research titled "Premises and Hosted PBX Customer Satisfaction Report", and reached the top overhaul position for customer satisfaction. The study looked into...
Multi-tenant PBX (Private Branch Exchange), a cloud platform for hosted PBX providers and multi-branch enterprise, cloud platform by Xorcom,
supports software Apps.
Xorcom will be located in booth #413 at the expo, Jan 30 - Feb 1.All Xorcom guests are eligible to:FREE access to the Keynotes & General Sessions in Floridian BallroomFREE workshopsFREE networking receptionsFREE unlimited Expo Hall access
Staring from CPBX v.5.0.60 the source of all CentOS 7, Epel and CPBX packages is set to be the repo1.xorcom.com server. The switch from the standard CentOS 7 and Epel repositories to the new repositories is performed by the new xorcom-centos-release package that is...
Xorcom announces a new line of IP phones available 2019. The new line includes four models and a new color expansion unit. The new line includes: two color phones: IP Phone UC924, IP Phone UC926 with an option to connect up to 6 UC46 expansion units. UC921G - 1GB...
Xorcom PBX Cloud Call Recording Unlimited recordings, regardless of PBX size Secure, encrypted cloud storage Advanced & friendly management interface Hierarchical structure Granular permissions An ongoing relationship with the customer Fully integrated with...
Xorcom announces a new professional voice-recording and music-on-hold (MoH) service. As part of the service, Xorcom customers may order custom recordings with royalty-free music for their CompletePBX phone systems in order to improve the customer-experience and PBX...
Nanjing,China, July26, 2018 – Htek, the global provider of enterprise class IP handsets, and Xorcom, designer and manufacturer of IP PBX (Private Branch Exchange) phones systems since 2004 ,announced today that the successful completion of interoperability testing and...
VoIP PBX Reseller, Region served: Texas, USA
Improvements Hotel Phone System - PMS Compatibility New PMS systems now supported including Mitel and UHLL compatible systems. Hospitality Interface (Settings -> Hospitality -> PMS Interface) now contains Mitel and UHLL protocols (used by Comtrol...
Improvements Emergency Call Management - a new Emergency module allows the administrator to define one or more emergency numbers and what happens when those numbers are dialed. Emergency module features: Priority - if an emergency number is dialed it will be...
Improvements Cloud call recording icons - in case cloud call recording is activated it is now possible to see the local recording status in addition to the cloud recording status in the CDR. For example, in case the calls were set to not be automatically...
PBX Task Manager A new Task Manager was added to CompletePBX 5 phone system management (Admin -> System Settings -> Task Manager). The task manager controls the running of predefined tasks, either add-hock, scheduled or recurring. Each task is a script that...
Call Details Reports - CDR Improvements We added functionality to CDR call details reports (Reports -> CDR Reports): New CDR filters - It is now possible to create filters with new criteria including Call Type, From (src), PIN Code and To (dst): Call...
CompletePBX VM Now Supports VMware ESXi 5.5 Previously the image for download supported only newer VMware ESXi versions. Now the image available for download also supports the older VMware ESXi 5.5 version. It is now possible to create a full virtual PBX...
Complete Concierge Hotel PMS Interface on CompletePBX 5 - Now Available Complete Concierge hotel PMS interface beta now available for CompletePBX 5 phone systems. Unlike previous Complete Concierge versions, in the CompletePBX 5 implementation, there is no longer a...
Complete Concierge Hotel PMS Interface for CompletePBX 5 Complete Concierge is now fully integrated into CompletePBX 5 GUI. No need for external Windows configuration app. User interface significantly simplified. Call rates tab logic redesigned for ease of...
Complete Concierge Hotel PMS Interface on CompletePBX 5 - Beta Now Available Complete Concierge hotel PMS interface beta now available for CompletePBX 5 phone systems. Unlike previous Complete Concierge versions, in the CompletePBX 5 implementation, there is no longer...
Xorcom unlocks superior call recording functionality with integration of CallCabinet’s Atmos to its CompletePBX BOCA RATON, FL., Misgav, Israel – December 12, 2017 – Xorcom Ltd. and CallCabinet Corporation are pleased to announce that the companies have entered into...
Fixes Several regressions were detected after the release of version 5.0.36: PHP "fatal error" received when opening Time Condition. Fixed Uploaded music-on-hold files do not appear in the list of available files in the GUI. Fixed. It was not possible to configure...
Improvements Cloud Call Recording Cloud call recording now available on CompletePBX. When activating the service CompletePBX uploads the recorded calls to the Xorcom Cloud call recording server, encrypted and secured. The recorded calls are managed by permissions...
JDS Winpac PMS Compatibility Xorcom CompletePBX with Complete Concierge hotel PMS interface has successfully completed compatibility tests with JDS Winpac hotel PMS. The tests have checked the full functionality of JDS Winpac PBX interface features including: Guest...
Improvements Voicemail support in Queue and Ring Group Queues and ring groups no longer skip voicemail in the Last Destination. When a call is not answered by an agent and the caller is routed to the Last Destination, now the caller will reach voicemail (if...
IVR Software (Interactive Voice Response) and Auto-Attendant Explained IVR Software (Interactive Voice Response), or auto-attendant in VoIP (Voice Over IP) Systems, can be as simple as a single menu (e.g. "press 1 for Sales, 2 for Technical Support or 3 to order...
Improvements SIP Plug-and-Play (SIP PnP) SIP Plug-and-Play allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user's side. The phone and PBX have to be on the same network in...
Improvements PBX Features Opus codec added. It is now possible to define Opus codec for devices and trunks. One digit dialing - it is now possible to configure Speed Dial and Custom Applications of one digit. This is useful for implementations like “dial 0 for...
Structural Improvements Destinations This version restructures the way destinations are handled system-wide. This allows for greater...
Improvements User Portal Portal menu entries were re-arranged in a more logical way and redundant headlines where removed form various portal dialogs: Portal user can now be names and not only numbers as in previous versions. The limitation of a minimum number of...
Call us toll-free (US) Xorcom Business Phone Systems - IP PBX (Private Branch Exchange) for Small Business While small business IT budget is limited, in today's work environment it is possible to get customized and modern voice communications in a...
Note: v.5.0.30 follows v.5.0.26 (there are no versions in between). Improvements G.729 codec is now available in CompletePBX, free and unlimited. Here's how to get it: Update to the latest version and get it for free Restart Asterisk by running systemctl restart...
This is an important upgrade! Our recommendation is to apply as soon as possible. Improvements Licensing - a new licensing system was implemented for CompletePBX. The new licensing system is more flexible, provides automatic notifications to both local admin and...
After two and a half years that Xorcom has been one of the driving forces behind the successful Ombutel project, today we are announcing we are parting ways with Ombutel. The project was initially created by Telesoft and Xorcom and the two companies worked on...
CompletePBX Network Requirements Latency - under 100ms Bandwidth - 85 Kb/s per call (times the number of concurrent calls + spare)Packet loss - under 0.3%, preferably as low as possible CompletePBX Virtual Machine Hardware Requirements [ninja_tables...
Improvements Multi-selection in GUI has been significantly improved. It is now possible to set the order of extensions to be called in a ring group configuration, it is also possible to search for an extension in the list. This change applies to the following modules:...
Improvements Import and Export Speed Dialing - this new feature allows the user to set cross-system speed dialing by uploading a csv file with all the speed dials. It also enables the user to download a csv file with all the existing speed dials and edit them, delete...
Improvements “Barge into a Call” function has been implemented. The default feature code is *54 The CDR report in the CSV format now contains all of the CDR fields. Please note that the ‘calldate’ field contains the call time in the time zone that is configured for...
After intensive tests, RAD recently announced adding Xorcom its D-NFV Alliance. As a member of the D-NFV alliance, Xorcom's CompletePBX VoIP phones system is being offered as a VNF (Virtual Network Function) to RAD's NFV customers. RAD's Distributed NFV (D-NFV)...
CompletePBX Call Center PBX (Private Branch Exchange) Xorcom CompletePBX Call Center PBX will help you optimize the time and skills of your staff and provide better customer experience without breaking your budget. Enjoy smart queue management, unlimited IVRs,...