IP-PBX "How to" Documentation

Outbound Routes are configurations that dictate how outgoing calls are handled within your CPBX5, ensuring efficient routing based on criteria such as dialed number patterns, caller IDs, and specific routing rules. They are integral to your system because of the following:

Setting up SFTP remote storage is useful for CPBX systems with limited storage capacity and ensuring data backup redundancy. Using remote storage, you can safeguard data against local storage failures and maintain data integrity through regular backups. This approach provides an additional layer of protection and reliability for your data.

Setting up S3 remote storage is essential for MT Manager tenants with limited storage capacity and for ensuring redundancy in data backup. By using remote storage, we can safeguard data against local storage failures and maintain data integrity through regular backups. This approach provides an additional layer of protection and reliability for your data.

An Interactive Voice Response (IVR) system allows a company to set up an auto-attendant to answer calls and redirect them based on the caller’s input. This system plays a pre-recorded message that asks the caller to press certain buttons on their phone to be directed to the appropriate department or person. The IVR then routes the call accordingly.