When a new IP-PBX was installed a few years ago at Stewart’s Auto Sales (SAS) in Kingston, Jamaica, a number of usability and voice quality issues arose. The Company management realized that these problems were having a negative impact on productivity, were frustrating SAS operators, and were harming SAS’ hard-earned reputation for first-class customer service. After reviewing its options for an alternative system they chose Xorcom.
New CompletePBX Release – 5.2.27
In this release: Improved hospitality support, call center reporting, IP phone provisioning usability, security, APIs and Rapid Recovery backup and restore features, as well as bug fixes.