“Xorcom scored highest in four of 10 customer satisfaction measurements” in an Eastern Management Group research titled “Premises and Hosted PBX Customer Satisfaction Report“, and reached the top overhaul position for customer satisfaction. The study looked into customer satisfaction for 16 different vendors:
- 3CX
- 8X8
- Alcatel-Lucent
- Avaya
- Cisco
- Digium
- Huawei
- Mitel
- NEC
- NetFortris
- Nextiva
- Panasonic
- RingCentral
- Unify
- Vertical Communications
- Xorcom
“Achieving the highest score in customer satisfaction is a great achievement for us,” says Xorcom CEO, Eran Gal “we work very hard to make our products and services fit customers’ needs and wants so that we can best serve their businesses. It is not always easy to do, especially when managing a fast-growing product offering, and I see that as a tremendous vote of confidence by our customers in our people and products”.
The Eastern Management Group is an American research and consulting company. Founded in 1979, it is one of the oldest and most experienced communications technology research firms operating today.
