The Phonebook module in CPBX 5 allows you to manage phonebooks that can be retrieved by IP phones. Additionally, you can create custom phonebooks by importing CSV files tailored to specific phone brands.
Real-time performance displayGet real-time performance information for call center agents. Set up customized wallboards and dashboards using an easy-to-use interface. Monitor SLA, free agents, callers in queue, agent status, system load and many more parameters with a...
Earlier this year, NEC has announced the end of life (EOL) for their on-premise PBX systems, including models like the UNIVERGE SV8100, SV8300, and SV9100. These systems have been widely used in various industries, including hospitality, but their lifecycle is coming to an end.
In this release
User interface enhancements, Debian 12 images for new devices and XRR, new methods on API, and multiple bug fixes.
Added support for programmable keys in IP phone provisioning, users can now be forced to change their password, as well as security and bug fixes.
